TERMS & CONDITIONS
Website Terms
1. Intellectual Property
By using this website, you agree to be bound by the terms and conditions set out on this webpage. If you do not accept these terms and conditions, you must refrain from using this website. This website is owned and operated by SurgiAssist Pty Ltd ABN 17692891786 (referred to in these terms and conditions as “SurgiAssist”, “we”, “us”, or “our”).
Unless otherwise indicated, all materials used on this website (including text, graphics, logos, icons, sound recordings and software) are subject to copyright, trade mark, or other intellectual property rights that are owned or licensed by us. You may only access and use these materials for personal, non-commercial use, except to the extent permitted by law or where you have received prior written approval from us.
2. Liability – Website Use
We make no warranties or representations about this website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this website. To the maximum extent permitted by law, we exclude liability for any loss or damage (including negligence) arising out of or in connection with your use of this website, its content, or any linked third-party sites.
3. External Links
Our website may contain links to websites operated by third parties. Those links are provided for convenience only and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content of those linked websites and have no control over, or rights in, those linked websites.
4. Updates
We may change these terms and conditions at any time by updating this webpage. Your continued use of the website following such update will represent an agreement by you to be bound by the amended terms and conditions.
5. Privacy
These terms and conditions also include our [Privacy Policy], which can be accessed via this website.
Service Terms
6. About SurgiAssist
SurgiAssist provides professional education, mentorship, staffing/agency services, and billing support (together, the “Services”). By accessing our Services, you agree to these Terms.
7. No Medical Advice
Educational content is general in nature and not intended as medical advice. Nothing provided should replace your own clinical judgement or the directions of the treating surgeon, anaesthetist, or healthcare facility. You must always comply with applicable laws, AHPRA scope of practice, ACORN standards, and your employer’s protocols.
8. Eligibility & Professional Responsibility
You are responsible for ensuring you hold the required qualifications, professional registration, clearances, and insurance before participating in any training, mentorship, or agency placement. SurgiAssist does not verify or warrant your fitness to practise beyond credential checks relevant to agency assignments. Participation in Services does not extend or alter your legal or professional scope of practice.
9. Bookings, Fees & Refunds
All fees are in AUD and include GST where applicable. Workshops & CPD Courses: All bookings are non-refundable. Each individual circumstance will be reviewed at SurgiAssist’s discretion, and credits or transfers may be offered on a case-by-case basis. Mentorship: Sessions may be rescheduled with ≥48 hours’ notice. Missed sessions are forfeited. Agency Services: Governed by the executed Service Agreement and booking confirmation. SurgiAssist may cancel or reschedule Services due to unforeseen circumstances. In such cases, a refund, credit, or transfer may be offered at our discretion.
10. Certificates & CPD
Certificates confirm attendance and/or completion only. It is your responsibility to self-record CPD hours with your college, employer, or AHPRA. SurgiAssist does not guarantee third-party CPD approval.
11. Conduct & Safety
All participants must comply with venue rules, safety standards, and infection control requirements. We reserve the right to remove or refuse service to anyone who breaches safety, behaves unprofessionally, or compromises learning or patient care.
12. Agency Services – Additional Terms
SurgiAssist acts as a facilitator, matching credentialed clinicians with facilities. Surgeons/facilities: You are responsible for providing accurate list details, ensuring adequate facilities, and indemnifying SurgiAssist against issues arising from incomplete or inaccurate information. Clinicians: You must practise within scope, comply with hospital policies, maintain mandatory registrations and insurances, and provide documentation upon request. SurgiAssist is not liable for outcomes of procedures, clinical incidents, or facility compliance matters. Liability remains with the clinician and/or facility under applicable law.
13. Intellectual Property – Services
All educational materials, videos, handouts, templates, and branding remain the property of SurgiAssist. You are granted a limited, non-exclusive, non-transferable licence for personal, professional development use only. Reproduction, distribution, or commercial use is prohibited without prior written consent.
14. Liability & Indemnity – Services
To the extent permitted by law, we exclude all warranties and guarantees. SurgiAssist’s liability is limited to the re-supply of the relevant service or refund of fees paid. Nothing in these Terms limits your rights under the Australian Consumer Law. By engaging our Services, you agree to indemnify SurgiAssist, its directors and staff against claims, damages, or losses arising from:
Your breach of these Terms,
Your clinical practice or conduct, or
Your reliance on our educational content outside intended scope.
General
15. Privacy
Personal information is collected, used, and stored in accordance with our Privacy Policy. Where sensitive health or credential data is collected, it will be handled in compliance with Australian privacy laws.
16. Changes
We may amend these Terms at any time by posting the updated version on our website with a new effective date. Continued use of our Services constitutes acceptance of those changes.
17. Jurisdiction
Your use of the website and our Services are governed by the laws of Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Australia.
18. Contact
For questions about these Terms, contact us at: hello@surgiassist.com.au